Redhead Equipment Swift Current Awarded Bourgault’s Highest Standard in Customer Service
Redhead Equipment Swift Current Awarded Bourgault’s Highest Standard in Customer Service
Local Dealership Receives Top Honours in Four Different Categories, Including Sales & Customer Relations
REGINA, SK – March 16, 2016 – Redhead Equipment capped off a successful 2015 of exemplary sales and service at the recent Bourgault Industries Dealer Day. The Swift Current branch of the Saskatchewan-wide heavy equipment dealership was awarded Top Sales Location for Bourgault in North America; Top Customer Relations Dealer in Southern Saskatchewan (Lorne Ozipko’s Territory); Top Salesperson by Territory (Shaun Zakaluzny, representing Lorne Ozipko’s territory); and the Top Salesperson in North America Award in honour of Wendell Watchorn (Shaun Zakaluzny).
As an annual event, Dealer Day is an opportunity for the more than 120 Bourgault dealerships across North America to gather in one place and receive recognition for their accomplishments in sales and service over the past year.
“I’ve visited a lot of dealers that have won these awards in the past, and I find that the plaques are often displayed quite prominently,” said Scott Lessmeister, North American Sales Manager for Bourgault Industries. “These awards are more than just temporary accolades; they add a lot of credibility to the dealership and provide customers with confidence in who they’re working with.”
Though they had previously received sales awards from Bourgault, this is the first time Redhead Equipment was recognized as the Top Customer Relations Dealer in North America. Unlike the Top Sales Location awards which are determined by sales figures, this award is based upon a number of different criteria related to customer service and satisfaction. “Dealers will often call me following the awards to ask about the criteria for our Service award. It’s certainly a highly-sought after honour,” added Lessmeister.
This acknowledgment was a welcomed addition by Redhead Equipment Swift Current’s Agricultural Sales Manager, Blake Kohls. “This is one of the more meaningful and important awards we could have received, because it really speaks to the quality of our staff and the relationship we have with our customers – how we go above and beyond to serve their operations and maintain their uptime,” said Kohls. Corporate Agricultural Sales Manager, Al Carey, seconded that thought. “This customer focus and ‘whatever it takes’ mentality is something we try to live every day as a company. I think it shows across the board, from our service staff, sales coordinators, territory managers, and everyone in between.”
Kohls continued: “We pride ourselves on being a Bourgault dealer, because the quality of their products really comes out when you see the crops in the fields. Our customers are always more than pleased with stand establishment, germination, and seed and fertilizer placement. Bourgault has always been a leader in seeding and innovation and its product line is something we’re proud to offer customers of Redhead Equipment.”
Territory Manager Shaun Zakaluzny received two accolades: Top Salesperson by Territory and Top Salesperson in North America, an award which is presented every year in honour of Wendell Watchorn, one of the top Bourgault salesmen in company history.
Redhead Equipment Swift Current has consistently placed second out of North America’s Top Ten Dealers, but 2015 marked the first year since 2011 that the dealership came out on top in terms of sales.
About Redhead Equipment
At Redhead Equipment, we provide our customers with more than just heavy equipment – we provide you with a team that is willing to do Whatever it Takes to keep you productive. Dedicated to the industry since 1948, Redhead Equipment is one of Saskatchewan’s largest heavy equipment dealers. Serving multiple industries with sales, parts, service, rentals and financing solutions, we are your trusted provider of agricultural, construction and heavy truck and trailer equipment. With seven locations province-wide, we’re invested in working alongside you to build and grow better communities. Offering dependable brands, through an honest and reliable experience, we ensure our customers have the right equipment for the job and the ongoing support to keep you up and running.
For more information, visit www.redheadequipment.ca.
About Bourgault
Bourgault Industries Ltd. was established in 1974 in St. Brieux, Saskatchewan, Canada. Bourgault’s motto is “Pursuing Perfection”. Bourgault has a reputation for providing the agricultural industry with innovative products of superior quality and durability. Bourgault’s main plant is in St. Brieux, and they also have plants in Minot, North Dakota and Perth, Australia, which together employ over 700 people. Bourgault has a dealer network which covers Western Canada, mid-Western United States, Australia, Russia, Ukraine, Belarus and Kazakhstan. Bourgault is committed to providing equipment which provides the best economic return for farmers while contributing to the conservation and improvement of farmland. Products include air seeders, cultivators, chisel plows, mounted packers, air hoe drills, wing type packers, grain carts, coulter drills, and harrow drawbars.
For more information, visit www.bourgault.com.