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Estevan

Phone: 306.634.4788
Toll Free: 1.866.659.5866
Hours of Operation
Weekdays: 7:00 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: 8:00 a.m. - 4:00 p.m.

Lloydminster

Phone: 306.825.3434
Toll Free: 1.800.535.0520
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: Closed (Available for on-call parts & service)

Melfort

Phone: 306.752.2273
Toll Free: 1.844.494.5844
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: 8:00 a.m. - 4:00 p.m.

North Battleford

Phone: 306.445.8128
Toll Free: 1.888.446.8128
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: Closed (Available for on-call parts & service)

Prince Albert

Phone: 306.763.6454
Toll Free: 1.844.323.3003
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: 8:00 a.m. - 4:00 p.m.

Regina

Phone: 306.721.2666
Toll Free: 1.800.667.7710
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:30 p.m.
Sunday: Closed (Available for on-call parts & service)

Saskatoon

Phone: 306.934.3555
Toll Free: 1.800.667.9761
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: 8:00 a.m. - 4:00 p.m.

Swift Current

Phone: 306.773.2951
Toll Free: 1.800.219.8867
Hours of Operation
Weekdays: 7:30 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
Sunday: Closed (Available for on-call parts & service)

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1.866.659.5866

After-Hours Emergency Parts & Service

We're here to help, regardless of the day and time. Contact the number above to access emergency parts and service assistance 24/7.

Mack Unleashes the Bulldog

Mack Trucks has officially begun over-the-air engine updates, just a year after unveiling the underlying technology.

So far it has performed 1,300 updates on 3,500 vehicles, supporting 20 customers, and saving 500-plus days of downtime overall. About 5,000 vehicles should be connected in the next couple of weeks.

Owners of trucks with 2017-or-later Model Year engines will annually be eligible for two changes to parameter packages per VIN — tweaking everything from fuel economy to performance without rolling into a service bay. There are six available parameter packages overall.

The service is provided at no charge during the initial two-year base engine warranty, and customers can extend it after that.

If a fault code is identified, a One Call agent contacts the customer before new software is transmitted. The data is transferred with the key in the on position and the parking brake engaged. Even battery ratings are confirmed through telematics and the driver before the process begins.

This is the latest in a series of features offering remote support.

Mack has invested more than $2.5 million in technology for enhanced data analytics and vehicle data, tripled the number of codes that are monitored, and enhanced repair information available through the Mack ASIST app.

(The previous article “Mack unleashes the bulldog” was archived on “March 6, 2018” from “https://www.todaystrucking.com”)

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