Employee Spotlight – Darrell Ens
Darrell Ens, Agriculture Territory Manager, Swift Current – 16+ years
Employee Spotlight, Darrell Ens, started working at Redhead Equipment in 1996 as a work education student through his high school. He worked at Redhead in Saskatoon for about four years in Shipping and Receiving, and then moved to Lloydminster where he worked in the Parts department for three years. He later left to pursue a business venture with his brother for a while before returning to Redhead in 2005. He was welcomed back at the Swift Current branch, working in Parts for 2 years before applying for a sales position, and in 2007 he started selling ag equipment as a Territory Sales Manager for the Swift Current area.
When asked about his day-to-day Darrell said, “there is no regular day. I don’t feel like I ever do exactly the same thing, I run around a lot. Some days it’s in the office and some days it’s on the road. There is nothing regular about it and I like that.”
Darrell says he enjoys working in the Swift Current branch partly because of the great employees: “it’s a very good location, we have a great service department. We have so many long term employees that there is such a good chemistry and culture here, and a lot of people will go the extra mile for customers.” He also said they hear great feedback from the customers about their positive experiences with the staff: “I think that is something we can’t take for granted, how our customers feel about us and our relationship with them.”
Working as a Territory Manager, Darrell spends a lot of time building customer relationships and believes it’s one of the better parts of the job: “We get to develop these relationships with ag customers that are our personal suppliers, local families and business; you become friends, more than business associates, they become a part of your circle and your social life. You’re having coffee with them; you know their kids and are invited into their homes and to milestone events, you become comfortable with your customers the more they become a part of your everyday.” Darrell finds his work interesting because he grew up on a farm, loved farm machinery as a kid and still likes it today. “The part I enjoy most about this job is the equipment, running it and being out in the field with the farmers; it truly drives me in this job.”
We asked Darrell why he’s stuck by Redhead Equipment as his employer and he said he never really worked for another company besides himself and never wanted to because Redhead always felt like home. “Its always felt like this is where I should be, I’ve always had good managers, and the company has always been good that way. It’s a very understanding organization.”
When speaking on the longevity of the company Darrell mentioned “the people that we have here at Redhead Equipment are great, were able to continuously train them and offer the best to them and our customers, and that we are able to develop the customer relationships we do. The parts guys are friendly, the environment is comfortable and customers feel comfortable coming in here.”
When asked about his thoughts on our tagline ‘Whatever it Takes ‘ Darrell said it happens all the time, “it’s not really in one instance. I hope people feel they get the extra from me, I try hard. It’s a mentality to be available and to care about and be genuine about what you are doing to do it well.”
What advice do you have for someone starting a career at Redhead Equipment?
There is opportunity, have the right attitude, be willing to do things; there is lots to do here.
Given the chance who would you like to be for a day?
Do you have a favorite line from a film?
“Reality isn’t father knows best anymore, it’s a kick in the face on a Saturday night with a steel toe grip Kodiak work boot and a trip to the hospital bloodied and bashed for reconstructive surgery.” – Jim Carey, Cable Guy
“You had me at hello.’ – Jerry Maguire
What do you find yourself doing in an hour of free time?
Watching music videos and I’m trying to learn to play the guitar.
Do you have a favorite place to be or travel to?