Tech Line Survey

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Thank you for choosing Tech Line!

At Redhead Equipment we are always looking for ways to improve customer service and exceed your needs and expectations. We consider your feedback extremely important so please, tell us how we did today!

How did you first learn about Tech Line?*
Please Specify*
Was this your first experience using Tech Line?*
Who is your first contact when you experience problems with your equipment?*
Which of the following equipment lines was your call to Tech Line regarding?*
Which One?*

Using a scale of 1 to 5, where 1 means "Disagree" and 5 means "Strongly Agree", please rate your experience with our Tech Line staff.

Were easy to contact*
Answered phone in a timely fashion*
Listened and understood your needs*
Quickly resolved issue*
Were knowledgeable and helpful*
Did your call to Tech Line save you from requiring a service call from one of our technicians?*
Were you booked in for service after speaking with Tech Line?*
Do you feel your phone call to Tech Line saved you time, money or energy?*
How likely are you to use Tech Line in the future?*
How likely is it you will recommend Tech Line to a friend or associate?*
Please rate your overall experience with Tech Line.*
What suggestions do you have to improve the services provided by Tech Line?
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